FAQ’s

General
How long does it take for red light therapy to work?
It is not an immediate miracle transformation that will occur overnight, but it will provide you with ongoing improvements that you will begin to see in anywhere from 24 hours to 2 months, depending on the condition, its severity, and how regularly the light is used.
For the “healthy glow” of a photofacial, you’ll see a difference right away.

When using infrared light for pain relief, results can arrive in under 20 minutes.

As a skin healing therapy, some improvements should be noticed in as little as 24 hours from the first treatment. If the wound is quite small and superficial, a healthy person should see quite a dramatic improvement in a short period of time.
Healing a longstanding open wound that has been non-healing, such as in the case of diabetic wounds, the process does take longer, but there should be a gradual, noticeable difference that is certainly better than what was occurring without the light therapy.

Acne scars and scars from other types of injuries can start being visibly improved in as little as two weeks, and should gradually fade over time with continued use.

Does red light therapy work through clothes, bandages or dressings?
No. The good thing about red light is that you can see it. Shine the light at your clothes and see if it comes out the other side. The colour will be absorbed by the fabric. Only red light that you can see reaching your skin can be absorbed by your skin.
How often do I need to use red light therapy?
This depends on the condition you are treating, the motivations for use (i.e. wellness, particular complaints) and the device you are using. For most conditions, daily to every-other-day use of the panel or pod for at least two weeks is recommended, followed by a once- or twice- weekly maintenance regimen.
Is there such thing as getting too much red light therapy?
Yes. Using red light therapy for too long can reduce the effectiveness of your treatments. Red and near infrared light therapy has a “sweet spot” where the light is most effective. Follow the directions that come with your device and resist the urge to over do it.
Does red light therapy work for everybody?
Red light therapy will work for the minimisation of scarring, inflammation, fine lines, and many skin conditions in most people. The amount of time that it takes for a visible difference to occur will vary from one person to the next, depending on individual health factors including the type of skin condition to be corrected and its severity, hydration state, general inflammatory status, etc. Results will usually start to be seen in anywhere from 24 hours to 2 months of proper use, or under 20 minutes for pain relief with infrared and red light.
Why can't I see the infrared lights?
Because the infrared wavelength spectrum is outside what can be picked up by the human eye we are unable to see them. You can check they are working by viewing the pad through a camera lens. If the red lights are visible the infrareds are working!
Are there any instances when I shouldn't use MitoGen products?
Yes! As the effect of light therapy on an unborn baby has not been researched it is recommended not to use the device over a pregnant area until further research has been done. 
It is not recommended to use the devices over heavy bleeding. 
Using light therapy over cancerous tumours and hyperactive thyroid glands is a point of
conjecture.
Does red light therapy work?
Yes! It has even been approved by the FDA! There are 100’s, maybe even 1000’s of peer reviewed published studies showing the benefits of red light therapy.
How is Red Light Therapy different to light from the sun or light bulbs?
Light sources such as the sun and common lightbulbs emit light in all spectrums of visible light – hence the name ‘full spectrum light’  Sunlight in the morning or evening is the best, with more of it being red/NIR. Strength of light otherwise depends on location and time of year.
You can get about 30mW/cm2 of light intensity of the relevant wavelengths from midday sunlight in summer. Only about half of this will be really at/near the peak wavelengths. An even smaller amount will be the more penetrative near infrared wavelengths.

Light therapy products utilise the part of full spectrum light that has been shown to have healing properties. This typically ranges from 620 nanometers (nm) in length, until to around 1000nm in length.

MitoGen devices use two well documented and researched frequencies within this band (660 and 850nm) In this way light therapy devices “exploit” and amplify the range of the full spectrum that has been shown to heal.


What are the benefits of Red Light Therapy?
Numerous. Everything from decreased inflammation and pain, to rapid wound healing and increased skin collagen.

For a short list see below:

1. Repair damage from the sun and reduce your wrinkles
2. Speed muscle recovery and enhance peak performance
3. Heal acne and blemishes
4. Fade scars and stretch marks
5. Faster wound healing
6. Reduce joint inflammation
7. Boost testosterone levels
8. Aid recovery from Hypothyroidism
9. Enhance collagen synthesis and repair
10. Restore mitochondrial oxidation and energy production

Is Red Light Therapy safe?
Red Light Therapy doesn’t use drugs, or surgery to boost your health. It simply uses light – light that is also found naturally in the sun.

Red light devices concentrate a particular wavelength of this natural light creating higher levels of ‘these wavelengths than would be found in ‘natural light’ than we would be exposed to while out in the sun.

Shipping
Shipping within Australia
All of our light therapy devices ship free via ground shipping within Australia.
Shipping outside of Australia
Live outside Australia? No worries. We’ll take care of you. Just let us know your address and we’ll send you an estimate for the shipping costs.
Financing & Rentals
Affordable Monthly Payments
Pay for your Mitogen Light Panel or Whole Body Pod over time at competitive rates.
No Prepayment Penalties
Pay back your loan in affordable monthly payments and prepay the balance at any time without a penalty.
Fast and Easy!
No paperwork required! Applying is easy, financing terms are clear and checking your rate does not affect your credit score.
Warranty
Overview
This 2-year limited warranty applies to the Mitogen Light Panels and Pods (“Products”), and only for Products, registered through mitogenhealth.com on behalf of the purchaser of the Products (“Buyer”).

What does this limited warranty cover?

This limited warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period, Mitogen Health, Inc. (“Company”) will repair or replace, at no charge, Products or parts of Products that prove defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct the problems?

Company will either repair or replace the Products at no charge, using new or refurbished replacement Products or parts of Products.  Buyer will be responsible for Product shipping charges and related coverage while in transit to Company.  Company will be responsible for Product shipping charges and related coverage to Buyer while in transit.

How long does the coverage last?

The warranty period for Company Products registered through mitogenhealth.com is 2 years from the date of purchase. A replacement Product or part assumes the remaining warranty of the original Product.  The limited warranty is not transferable.

What does the limited warranty not cover?

This limited warranty does not cover any problem that is caused by damage resulting from negligence, improper maintenance, or modification; damage by natural causes like lightning, floods, or other natural disasters; theft or loss of the Product.

What do you have to do?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

We Provide Light Therapy Technology Solutions for Human Health & Longevity

The contents of this website have not been evaluated by the Australian Therapeutics Goods Administration (TGA) or US Food & Drug Administration (FDA). These products are not intended to diagnose, treat, cure or prevent any disease. The information provided is not a substitute for a face-to-face consultation with your doctor, and should not be construed as medical advice.